Director of Operations

Director of Operations (Bilingual English/Spanish)

The GrowHaus

Hours: Full-time, exempt
Reports to: Executive Director

Salary: $65,000-$75,000 depending on experience,

plus competitive PTO and benefits package

Location: Denver, Colorado (onsite with some flexibility)

Who we are

We cultivate community-driven food justice through education and food access.  We provide access to healthy food for our community and a space that is self-affirming, empowering, and enriching to enable those we work with to tap into their full potential.

We confront the issue of food access on multiple fronts, with the well-being of the community we are a part of and serve at the core - this includes food  access programming,  educational opportunities related to growing and cooking food and programming on promoting overall wellness.  We are on the path to being a truly community-driven organization, meaning that all of our programs will be led by members of our community or those like ours.  What we are looking for in YOU - We are looking for a truly unique leader, someone with a deep capacity to listen, learn, and lead.  

Listen - we sit at a critical intersection point for the community we serve, and as such, we have an obligation to listen to what our community, staff, and other stakeholders want and need - You listen first and then skillfully synthesize insights that lead to bold action.  

Learn - while we are looking to bring on someone with experience that aligns to our organization AND the functional knowledge required to lead a multi-faceted operations organization, we also know you will need to roll up your sleeves and learn from our staff, community, ED, and Board.  If you are looking for a place to come in and deploy a very prescriptive playbook, this is not the place.  If you are looking to co-create processes and drive operational efficiency  through deep listening, staff and community empowerment, and humility, we’d love to talk to you.

Lead - You know how to work across differences of all kinds to find common ground and build upon it.  You have confidence in leading teams and confidence in knowing you have more to learn in becoming a better leader.  You have a knack for details and process, whether defining HR processes to support the growth of our staff, establishing uniform processes across the entire organization, or building process to ensure we are effectively managing our finances.   

The GrowHaus is seeking a Director of Operations to join our vibrant and diverse team. As a member of the leadership team, the Director of Operations is responsible for the day-to-day operations, human resources, payroll, employee onboarding, staff training/professional development program, vendor coordination, billing, budgeting, monthly financial reporting, grant reporting coordination, budget reconciliation and organizational culture stewardship. Reporting directly to the Executive Director, the Director of Operations will work closely with the leadership team to ensure internal finances and operations are secure and sustainable. 

The bottom line

You are emotionally intelligent, bilingual (English/Spanish), highly organized, proactive, coachable, flexible, grounded, optimistic, and a diplomatic leader. You are hands-on and lead by example and collaborative inclusion. You have interpersonal skills you're constantly refining, lead with empathy, and are committed to stewarding a richly-diverse culture.

Essential Duties & Responsibilities (this is not an exhaustive list)

Operations 

The Director of Operations will ensure smooth operations at all levels of the organization. This role will serve as the primary point of contact for management of our buildings/offices, vendor contracting, city permits, equipment maintenance and staff onboarding and training. Serve as point of contact for all HR needs and liaison with the HR partner. Liaise with the vendors and partners. Provide supplemental support for internal IT needs and maintenance needs. Oversee front office operations. Manage all organizational vendor contracts and invoicing. Manage organizational and programming supplies purchasing and stocking.

General Facilities Management

• Oversee all construction and building improvements - point person for contractors, permitting, etc
• Work with facilities manager to oversee all maintenance projects
• Security and safety - fire department point person, emergency procedures, etc.
• Keeping permitting up to date
• After hours issues -alarm security system, emergencies, etc.
  

City/Compliance Oversight

• Business License applications
• Building Review process 
• Permitting, zoning, etc.

Personnel Operations

• Lead recruiting, interviewing, hiring, onboarding processes, training, off-boarding procedures 
• Performance management across organization - Ensure performance evaluations/reviews, proper documentation
• Create and update HR policy manuals, letters of hire, organizational chart, and Employee Handbook
• Point person for HR and health insurance partners
• Coordinate staff and intern appreciation (gatherings, birthdays, celebration of accomplishments) 
• Develop staff professional development training program

Finance 

Work closely with the Executive Director to ensure the financial integrity of The GrowHaus by overseeing and managing all financial functions of the organization. Manage day-to-day financial tasks including, but not limited to, AR/AP, payroll, time cards, journal entries, and deposits. Lead and oversee the annual budgeting process and support departmental budget and reporting management. Manage grant allocations, compliance, and financial reporting requirements. Serve as point of contact for the board treasurer and manage the board finance committee. 

Leadership and Culture 

Serve as a member of the leadership team, with a collaborative and inclusive approach to problem solving. Fully participate in organizational activities including staff meetings, events and learning times. 

This position is responsible for coordinating and leading the Finance Committee, in coordination with the Executive Director.

Executive support

• Ensure successful internal communication organization-wide
• Steward and implement the Executive Director’s vision for organizational mission, goals and culture 
• Plan staff meetings and trainings
• Produce monthly programming impact and financial reporting for Board and Committees
• Assist in planning annual budget, ensure adherence across departments
• Collaborate in strategic plan visioning and implementation across departments

Knowledge, Skills & Abilities: 

Commitment to advancing The GrowHaus mission and strategic goals. A strong, consistent hands-on approach and attention to detail, an organized work style, and the ability to follow through on work assignments independently. Strong interpersonal skills, including an ability to navigate and resolve conflict in a manner that values and respects relationships. Able to exercise sound judgment in maintaining confidentiality of all organizational information. Commitment to anti-racism and all forms of equity, both internally in our organization and externally in the communities that we serve. 

Requirements/Qualifications 

• Bilingual communicator (Fluent English/Spanish) 

• Bachelor’s Degree in Finance, Accounting or Business Administration or equivalent professional experience. 

• 4+ years’ experience in nonprofit finance is a very strong plus. 

• 2+ years in a leadership role or independently leading a business function. 

• Working knowledge of GAAP accounting principles and practices is a must. 

• Experience coordinating annual audits, documentation, and preparation. 

• Experience with grant compliance and financial reporting. 

• Experience managing and directly contributing to the success of complex, multi-department operations. 

• Experience with Google Workplace administration for a mid to large organization

Compensation:  

This an exempt position with a salary range of $65,000-$75,000 per year, plus competitive PTO and healthcare benefits. Based on experience and qualifications. 

The GrowHaus is an equal opportunity employer dedicated to a policy of non-discrimination and equal opportunity for all employees and qualified applicants. People with disabilities, people of color, indigenous people, and LGBTQ candidates are strongly encouraged to apply. 

How To Apply: Please submit your application along with your resume, 3 references and a cover letter. In your letter, please tell us why you are interested in joining The GrowHaus, your personal alignment with our mission, and experience with nonprofit organizations, both professionally and personally. 

We are so grateful for your interest in The GrowHaus, but due to a high volume of applications, we are unable to consider applications missing the information requested above. Deadline for applications is June 15, 2022.